janu4's Privacy Policy

janu4 is an online casino and betting platform operated for users in Bangladesh. This privacy policy explains what information we collect when you use janu4's website, app, or any of our services, how we use it, who we share it with, and what steps we take to protect your information.

You have the right to read and understand this policy. By registering on our platform or using our services, you are considered to have agreed to the terms of this privacy policy. If you do not agree with these terms, please refrain from using our services and contact our support team directly with any questions.

This policy applies only to janu4's own platform. Third-party websites or services are governed by their own privacy policies.

We may collect two types of information about you — information you provide directly, and information collected automatically while you use the platform.

janu4 uses your information only for the following legitimate purposes. We never use your information unnecessarily or sell it to third parties.

• Account Management: For registration, verification, and the secure management of your account.
• Transaction Processing: To complete financial transactions for deposits, withdrawals, and prize payouts.
• Service Improvement: To improve platform functionality, game options, and the overall user experience.
• Customer Support: To help our 24/7 support team resolve your questions, complaints, or issues.
• Security & Fraud Prevention: To detect and prevent unauthorized account access, fraud, and suspicious activity.
• Age Verification: To ensure that only individuals aged 21 or older are using the platform.
• Responsible Gaming: To identify signs of excessive gambling and provide assistance when needed.
• Communications: To send important account notifications, policy changes, and service-related updates.

janu4 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

Apart from the reasons stated above, janu4 does not share your personal information with any third party. We have legally binding confidentiality agreements with all third-party service providers.

janu4 uses industry-standard security technology to protect your personal and financial information. The key components of our security measures are as follows:

• SSL Encryption: All data transfers are encrypted via SSL/TLS technology, ensuring a secure connection between your browser and our servers.
• Encrypted Storage: Your passwords and sensitive information are stored in encrypted format — no staff member can view them in plain readable form.
• Access Controls: Your information can only be accessed by authorized staff for specific responsibilities.
• Regular Security Reviews: Our systems undergo regular security testing so that any vulnerabilities can be identified and resolved quickly.
• Transaction Monitoring: Automated monitoring systems remain active to detect suspicious transactions and unusual activity.
• Firewall & IDS: Robust firewalls and intrusion detection systems keep our server infrastructure secure.

However, no method on the internet is 100% secure. While we strive to ensure maximum protection, we advise you to keep your account password strong and not share it with anyone.

The janu4 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help recognize you on future visits.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly. Most browsers offer options to delete and block cookies — see your browser's help section for details.

janu4 retains your information only for as long as necessary. Retention periods for different types of information are as follows:

• Account Information: For as long as the account is active and, after closure, for the period required to meet legal obligations.
• Financial Transaction Records: Until the legal retention period applicable to financial records, generally several years.
• Communication History: Records of customer support communications and complaints are retained for a set period after resolution.
• Cookie Data: Depending on the type of cookie — session cookies are deleted when the browser is closed, and persistent cookies are automatically deleted at the end of their set period.

After your account is closed or the set retention period ends, we securely delete your information or irreversibly anonymize it.

By using the janu4 platform, you retain the following rights regarding your personal information:

To exercise these rights, contact our support team directly. We will review each request as promptly as possible and take action to the extent permitted by legal obligations.

janu4 is strictly not for individuals under the age of 21. We do not knowingly collect any personal information from minors. Age verification is a mandatory step in the registration process.

If we are informed that information belonging to a person under 21 has entered our system, we will immediately close that account and delete all associated information. If you believe a minor is using our platform, please notify our support team without delay.

janu4 may update this privacy policy from time to time. Amendments may be made due to changes in services, adoption of new technology, or legal requirements.

For any significant changes, we will send a notification to your registered email address and update the "Last updated" date on this page. Continued use of the platform after changes are made will be considered your agreement to the new policy.

We recommend that you re-read this policy periodically so that you are always informed about how your information is being managed.

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We treat every privacy-related matter with the highest level of importance.

We are grateful for your trust in janu4. Protecting your personal information is a responsibility we take seriously, and we are always committed to upholding it.