All your questions about janu4 answered in one place

Decimal odds are the simplest format. Say a team's odds are 2.50 — if you place a ৳100 bet and win, you get ৳250 (including your stake). The higher the odds, the less likely the market considers that outcome — but the bigger the payout if it comes through. On janu4, all match odds are shown in decimal format, so the calculation is straightforward.

If a match is left incomplete due to rain or any other reason and is officially declared a "No Result", all bets on that match are voided and the full stake is returned to your account. However, if a partial result is reached after the match has started, different rules may apply — contact support for details.

Yes, on janu4 you'll find separate betting markets for BPL (Bangladesh Premier League) and international matches — such as the T20 World Cup or ICC tournaments. Markets for every match in both domestic and international series are organized in the cricket section, where you can easily pick a match and place your bet.

On janu4, the most played markets are Match Winner, Toss Winner, Innings Total Runs, Top Run Scorer, First Wicket Fall Run, and Live Ball-by-Ball markets. For example, in a match like Bangladesh vs India, the Match Winner market tends to be the most popular. The number and type of markets available may vary by match.

Bets are settled right after the official result of the match is announced. Winnings are automatically added to your main janu4 account balance, from where you can withdraw or use them for your next bet. If you have any doubt about a bet result, let support know.

The more you play and stay active on the platform, the faster you'll move up to the next tier. VIP tier progress on janu4 is tracked automatically — you don't need to do anything separately. Keep playing consistently and you'll see your tier progress in your account panel.

In janu4's VIP program, the weekly cashback rate varies by your tier: Bronze — up to 0.3%, Silver — 0.6%, Gold — 0.9%, Platinum — 1.2%, and Diamond — up to 1.5%. Cashback is credited to your account based on each week's calculation, and can be used directly for play or withdrawal.

Diamond is janu4's highest VIP level. In addition to up to 1.5% weekly cashback, it comes with priority support, special promotions, and personalized VIP offers. Diamond members may also get early access to new games.

janu4 has five VIP tiers in total: 1) Bronze — up to 0.3% weekly cashback; 2) Silver — 0.6%; 3) Gold — 0.9%; 4) Platinum — 1.2%; 5) Diamond — up to 1.5%. Each tier comes with its own benefits package, and the higher you go, the more you get.

VIP cashback is generally credited to your cashback balance and can be used for games, and may also be withdrawn once certain conditions are met. You'll find the exact conditions in the VIP section of your account, or you can ask the support team.

Signing up at janu4 is very simple — go to the registration page and create an account with your mobile number, password, and the required details. You must be at least 21 years old to open an account. One person may hold only one account.

First, make sure you're entering your mobile number and password correctly and that Caps Lock is off. Clear your browser cache and try again. If the problem continues, use the "Forgot Password" option or contact our live chat — we're available 24/7.

Click the "Forgot Password" link on the login page. Enter your registered mobile number or email — an OTP or reset link will be sent to you. Use it to set a new password. If you run into trouble, email [email protected] or contact live chat.

Yes, logging in from a new device is safe — janu4 uses SSL encryption. When you log in from a new device, an OTP may be sent to your registered number for security verification. Avoid using public Wi-Fi and keep your personal information secure after logging in.

To change personal details, you'll need to contact the support team — for security reasons this cannot be done directly from profile settings. Send your request via live chat or to [email protected]. The details will be updated after identity verification.

The minimum deposit at janu4 is just ৳100 — and this applies to all methods: bKash, Nagad, Rocket, Upay, and bank transfer. So you can get started with a small amount and increase your deposits as you get comfortable.

Log in to your janu4 account and go to the "Deposit" page. Select bKash, enter the amount, and complete the payment following the instructions. Once the payment is successful, the funds will be added to your balance within a few minutes. If you have any issues, let live chat know.

Currently, janu4 supports five deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, Islami Bank, and other major banks). The minimum deposit is ৳100 for all methods. Choose whichever is most convenient for you.

Yes, Nagad is fully supported and completely safe to use for deposits. All transactions on janu4 are secured with SSL encryption. Depositing via Nagad works the same way as bKash — go to the deposit section, select Nagad, enter the amount, make the payment, and the funds will be credited to your account quickly.

Deposits via mobile banking (bKash, Nagad, Rocket, Upay) are usually credited within a few minutes. Bank transfers may take a little longer. If your balance hasn't updated after a long wait, contact support via live chat or email with your transaction reference.